Mailing Plan Options

Our mailing plans work in conjunction with Domino’s® social media and television advertising. Reinforce the message and entice customers with a mail piece they hold on to and use in the future!

75% of Households read, scan or read some of their direct mail daily.1 87% of consumers trust direct mail messages vs 48% for e-mail.2

Direct Mail is highly targetable and trackable with high return on investment according to statistics. Direct Mail has a national response rate of 5.1% (Domino’s® database is approx. 30%) vs. e-mail of 0.2% or social marketing at 0.4%.3

Today’s marketers are splitting their marketing budgets between many different media, including traditional and digital. Your mail is seen more today than 5 years ago due to an overall decrease in mail volume.

Customer Retention Marketing
  • It is 10X easier to keep a current customer than acquire a new one.3
  • It costs 5X to 12X more to acquire a new customer than keep a current customer.3
  • A 5% increase in customer retention can yield a 25 – 95% increase in profits.3

Direct Mail still makes sense in your marketing budget!

New • Late • Lapsed

As a weekly mailing program, the periods being analyzed are more recent. This allows you to encourage a New customer to order again, apologize for the service to your Late orders quickly and retain your Lapsed customers before they go to someone else.

This program is an excellent plan to combine with other plans such as the Monthly Loyalty plan or EDDM for even more growth.

Features:

  • Weekly postcard mailer with most recent data available
  • Low minimum per store per mailing
  • 4” x 6” postcards with First Class postage
  • Multiple designs (different artwork for each data sector). Data Sectors will include the following categories:
    New, Current, Late, Lapsed
  • Variable offers for each segment
  • Pay only once every four weeks

Benefits:

  • Consistent marketing at an affordable cost
  • Increase New Customer conversions
  • Convert Lapsed Customers to Current Customers
  • Convert Current customers to MVPs
  • Improves Late delivery satisfaction
  • ROI can be tracked
  • We manage the whole process for you

NEW • LATE • LAPSED

CONVERT • RETAIN • RECAPTURE

Data Driven Retention

This program CONVERTS new customers to loyal Domino’s® Customers.

It RETAINS customers who have received late deliveries recently.

It RECAPTURES lapsed customers who have stopped ordering.

Features:

  • Personalize portal for 24/7 online ROI reporting
  • Six creatives to choose from each month
  • Largest variety of mailing vehicles including supersize postcards, giant postcards, two different menus and magnet mailers
  • Variable coupon offers and customizable message area

Benefits:

  • Ross does everything for you. We keep you on track.
  • Cost Effective. It’s 6 to 7 times more expensive to acquire a new customer than to retain a current one.
  • Current customers spend 67% more than new ones. You can offer them your premium priced goods and services and they are less likely to be sensitive to your prices.

Sources
  1. 21 Direct Marketing Solutions you Need to Know (www.datatargetingsolutions.com)
  2. Technology to Transform direct mail in 2018 (www.itproportal.com)
  3. 30 Direct Mail Statistics for 2017 (www.compu-mail.com)